We look forward to welcoming you to Ascensus.
The information on this website currently applies to plans migrating to the Ascensus recordkeeping platform in November 2024. If your plan is migrating in 2025, we’ll provide additional details closer to your move.

A smooth journey ahead

You can expect a smooth migration with minimal action required. Refer to this site—which will be periodically updated as we get closer to November—to view your timeline, as well as additional resources and support along the way.

Take a look at what's coming

July

Stay informed

Last year, we introduced you to Ascensus and shared some initial information about your plan’s migration. Now that your migration is set for November, we’re excited to begin sharing more information with you as we move ahead.

Be sure to visit the Resources and FAQs pages for previews of what’s ahead for payroll, participants, and additional information to help you run your plan with ease post-migration.

August - September

Watch for important details

Before your plan moves to Ascensus, you’ll be informed of certain deadlines by which you can submit contribution files, distribution and loan requests, and other transactions prior to migration. We’ll share specific dates as we get closer.

October

Setting up for success

Ahead of migration, we’ll email you all the details you need to access your new plan website and continue managing your plan.

November

November 12: Last day for payroll contribution processing prior to migration

This is the last day to submit and fund a payroll for a payroll date on or before November 12, 2024.

If funding via ACH pull, files must be received by 1:30 p.m. ET. Payrolls with a payroll date after November 12, 2024, should not be entered until after the migration is complete the week of November 18.

November 12: Last day to approve online distributions

This is the last day for plan sponsors to approve online distribution or loan requests (as applicable) until after migration.

November 13: Blackout period for all transactions begins

All transaction activity and account updates, including exchanges, will be suspended beginning at market close (generally 4:00 p.m. ET).

November 15: Begin migration

Your plan migration will begin and continue into the weekend.

Week of November 18: Complete migration

We anticipate the blackout period to end and trading activity and account updates to resume during the week of November 18, 2024. Once your plan's migration is complete, we'll notify you, and your plan website will be re-launched. You'll log in through a new URL, but your login credentials will remain the same.

A new financial wellness experience for participants

After migration, your plan will include an award-winning, holistic financial wellness program from Financial Finesse—a leading independent provider of unbiased workplace and financial wellness benefits. Employees can look forward to 100% confidential, unbiased guidance to improve their financial well-being, including and beyond retirement.

54%

increase in employees who are "on track to retire comfortably"

41%

increase in employees classified as "financially resilient"

34%

decrease in employees with "unmanageable financial stress"

Source: Financial Finesse Financial Wellness Think Tank, five-year study of engaged Financial Finesse users from 2016-2021. Financial resilience is defined as having a handle on cash flow, being comfortable with debt, paying credit card balances in full, and maintaining an emergency fund.