Wherever you want to be, we can help you get there.
Everyone deserves to feel financially secure. Ascensus is committed to delivering the expert support you expect, personalized technology, and new ways to save. You’ll continue to enjoy the high-quality customer service and award-winning web experiences you have today—with ongoing enhancements to come. Wherever you want to be, we’ll help you get there.
We're making it easy
You'll still have access to our service team for account-related questions and inquiries.
You'll be provided a new website address for your account closer to migration and easy instructions to re-register.
You'll see subtle design enhancements to the website over time, including Ascensus branding.
Come back to this webpage as we get closer to November for more FAQs and a detailed timeline.
IMPORTANT DATES
November 4
This is the last day to request a distribution or loan (if applicable) from your account until after the migration is complete. Requests must be made before 4:00 p.m. ET.
November 12
This is the last day to request changes to your contribution investment elections or deferral rate. Requests must be made before 4:00 p.m. ET.
If you currently have a fractional percentage or dollar amount for your deferral or investment elections, please log in to your employee website and update your elections to a whole percentage or dollar amount no later than 1:00 p.m. ET, November 12, 2025. Otherwise, elections will be updated on your behalf. Check back, as more details on this will be provided soon.
November 14
We’re working to ensure the move is smooth and easy.
November 14-16
Your assets will remain invested in the market during this period, but you’ll be temporarily unable to make changes to your account.
Your investments, deferral amount, investment elections, and any loan arrangement (if applicable) will remain the same—unless you have fractional percentages or dollar amounts for your deferral or investment elections. More details to come.
Week of November 17
Visit the Participant Help Center for more resources, including FAQs and helpful how-to guides to make the most of your plan.
READYSAVETM mobile app
Once your retirement plan account moves to Ascensus, you’ll get secure, one-touch access to your account with READYSAVE. Wherever you are in your retirement journey or in your day, READYSAVE can help you stay on track toward your goals with personalized insights and guidance—anytime, anywhere. Offered in English and Spanish. Available for iOS and Android. Full details to access the app will be provided when the move is complete.
Financial guidance—your way
A well-rounded financial strategy includes saving for retirement—as well as managing debt, establishing an emergency fund, and budgeting for life events such as a new baby, college tuition, or buying a house. Financial Wellness from Financial Finesse, an award-winning program, gives you 100% confidential and unbiased guidance to help you build confidence in all aspects of your finances. When your plan moves to Ascensus, you’ll get:
- Virtual financial coaching backed by research and Certified Financial Planner (CFP®) expertise
- A personalized action plan and helpful tools to stay on track
- Educational resources covering a range of financial topics and diverse perspectives
Here's what you need to know
On November 14, 2025, your company's retirement plan and your retirement account will move to the Ascensus recordkeeping platform. We look forward to supporting you as you continue to save for retirement.
Your account information will transfer to Ascensus beginning on November 14, 2025. Your personal data will always be safe and secure. Once your retirement plan account has moved, we recommend you bookmark the new employee website address so you can easily access your account. As a reminder, the website username and password that you use today will still work.
On the new recordkeeping platform, all deferral and investment elections must be in whole percentages. If you currently have a fractional percentage or dollar amount for your deferral or investment elections, please log in to your employee website and update your elections to a whole percentage or dollar amount no later than 1:00 p.m. ET, November 14, 2025. Otherwise, elections will be updated on your behalf. Learn more here.
Yes. In November, as we prepare to securely move your account to Ascensus, there will be a short period of time during which you cannot request transactions. A timeline with full details will be shared well ahead of your plan's move.